Welcome to ShuGr Media. We are a digital media collection and cataloging service, providing our members with access to information regarding motion pictures, television and other audio visual entertainment via the Internet to certain Internet-connected computers and other devices. We’ve put together here some detailed terms and conditions. You should read and understand them as they govern your use of our service.
Privacy and Communications Preferences
By using the ShuGr Media service, you consent to receiving electronic communications from ShuGr Media. These communications will include notices about your account (e.g., change in password or Payment Method, confirmation e-mails and other transactional information) and information concerning or related to our service. These communications are part of your relationship with ShuGr Media and you receive them as part of the ShuGr Media membership. You agree that any notice, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.
Membership and Billing
You can find the specific details regarding your membership with ShuGr Media at any time by contacting us at firstname.lastname@example.org.
- Free Trials
Your ShuGr Media membership may start with a free trial. The free trial period of your membership lasts for one month, or as otherwise specified during sign-up. Free trials may not be combined with any other offers. You must have Internet access during sign-up to use our service.
We may offer a number of membership plans, including special promotional plans or memberships with different limitations. Some of these promotional memberships are offered by third parties in conjunction with the provision of their own products and services. We are not responsible for the products and services provided by such third parties. We reserve the right to modify, terminate or otherwise amend our offered membership plans.
ShuGr Media does not currently provide a paid for service option; however, should such a time arise where a paid-for service is available, you will be informed of the option along with any associated features, benefits, and amendments to your membership agreement.
- Ongoing Membership
Your ShuGr Media membership, which may start with a free trial portion, will continue month- to-month unless and until you cancel your membership or we terminate it.
You may cancel your ShuGr Media membership at any time. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL MEMBERSHIP PERIODS. To cancel, contact us at email@example.com.
Right to Terminate
We reserve the right to terminate or restrict your use of our service, without notice, for any or no reason whatsoever.
How Our Service Works
ShuGr Media is an online subscription service providing its members with access to metadata regarding movies and other audio visual media via the Internet.
Availability. The availability of service connection will change from time to time, and from country to country. The quality of the connection may vary from computer to computer, and device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. ShuGr Media makes no representations or warranties about the quality of connection on your device.
Response Time: The time it takes to begin download metadata will vary based on a number of factors, including your location, available bandwidth at the time, and the configuration of your device. You must be connected to the Internet throughout the metadata download experience.
Personal Computer Requirements and Device Limitations: To enjoy the ShuGr Media experience via your personal computer, your equipment must satisfy certain system requirements. Click here to view the various system requirements. There is no limitation on the number of devices within a single household that are authorized to access the ShuGr Media service.
END USER LICENSE AGREEMENT: BY USING OUR SERVICE, YOU ACKNOWLEDGE AND AGREE (1) TO THE SHUGR MEDIA SOFTWARE END USER LICENSE AGREEMENT FOUND HERE AS SUCH MAY BE AMENDED OR ADDED TO FROM TIME TO TIME AND (2) TO RECEIVE, WITHOUT FURTHER NOTICE OR PROMPTING, UPDATED VERSIONS OF THE SHUGR MEDIA AND RELATED THIRD-PARTY SOFTWARE. IF YOU DO NOT ACCEPT THE FOREGOING TERMS, DO NOT USE OUR SERVICE.
In response to requests from content providers, or due to technical limitations, or for any reason in our sole and absolute discretion, and without prior notice to you, some or all service content may cease to be available through our service on some devices.
Features & Functionality
- Member Reviews
We permit you to post reviews of the ShuGr Media service and software available through the ShuGr Media service. We reserve the right to reject, remove or edit such content at any time without notice. Reviews should not be posted that contain: harsh, profane or discriminatory language; illegal, obscene, threatening, defamatory or otherwise objectionable content; URLs, phone numbers, mailing or e-mail addresses, personal attacks; misleading information regarding the origin of the content; or a discussion of ShuGr Media policies or services. Please refer to the forum guidelines for writing and posting member reviews. You understand and agree that we may, but are not obligated to, review the content and may delete or remove it (without notice) in our sole and absolute discretion, for any reason or no reason. Please also see “Use of Information Submitted” below.
WHEN YOU HAVE SUBMITTED A REVIEW, WE WILL DISPLAY YOUR RATING OF CONTENT AND SERVICES. BY SUBMITTING A REVIEW, YOU UNDERSTAND AND AGREE THAT YOU ARE CONSENTING TO THE RELEASE OF ALL INFORMATION PROVIDED IN YOUR REVIEW, INCLUDING YOUR, TO A PUBLIC FORUM, INCLUDING OTHER MEMBERS OF, AND VISITORS TO, THE SHUGR MEDIA SERVICE. IF YOU DO NOT WANT YOUR REVIEWS TO BE SHARED IN A PUBLIC FORUM, DO NOT USE THE REVIEW FEATURE.
If you no longer wish to have your reviews publicly posted, you may delete them by going into the respective forum. Use of the Reviews feature is for your personal, non-commercial use and is at your own option and risk. The forum feature may change without notice to you and the degrees of associated information sharing and functionality may also change without notice.
The member who created the ShuGr Media account is referred to here as the Account Owner. The Account Owner has access and control over the ShuGr Media account. The Account Owner’s control is exercised through use of the Account Owner’s password and therefore to maintain exclusive control, the Account Owner should not reveal the password to anyone.
- Parental Controls
Account Owners who wish to limit the maturity level of content viewable via the ShuGr Media service should not use our service. We are actively working to implement features which allow for parental control limitations; however, such features are not currently available via the ShuGr Media service.
Please note however, the ShuGr Media service is not intended to be used by children without involvement, supervision, and approval of a parent or legal guardian.
Account Access; Identity Protection
In order to provide you with ease of access to your account and to help administer the ShuGr Media service, ShuGr Media implements technology that enables us to recognize you as the account holder and provide you with direct access to your account without requiring you to retype any password or other user identification when you revisit the ShuGr Media service. You are responsible for updating and maintaining the truth and accuracy of the information you provide to us relating to your account.
You are also responsible for maintaining the confidentiality of your account and password and for restricting access to your device. If you disclose your password to anyone or share your account and/or devices with other people, you take full responsibility for their actions. Where possible, users of public or shared devices should log out at the completion of each visit. If you sell or return a device, you should logout and/or deactivate the device before doing so. If you fail to log out or deactivate your device, subsequent users may access the ShuGr Media service through your account and may be able to access certain of your account information.
If you find that you’re a victim of identity theft and it involves a ShuGr Media account, you should notify Customer Service. Then, you should report this instance to all your card issuers, as well as your local law enforcement agency. Also, you should be mindful of any communication requesting that you submit credit card or other account information. Providing your information in response to these types of communications can result in identity theft. Always access your sensitive account information by going directly to the ShuGr Media website and not through a hyperlink in an email or any other electronic communication, even if it looks official. ShuGr Media reserves the right to place any account on hold anytime with or without notification to the member in order to protect itself and its partners from what it believes to be fraudulent activity. ShuGr Media is not obligated to credit or discount a membership for holds placed on the account by either a representative of ShuGr Media or by the automated processes of ShuGr Media.
Disclaimers of Warranties and Limitations on Liability
THE SHUGR MEDIA SERVICE, INCLUDING OUR WEBSITE AND USER INTERFACES, AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH, OR ANY OTHER FEATURES OR FUNCTIONALITIES ASSOCIATED WITH THE SHUGR MEDIA SERVICE, ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. WE AND OUR LICENSORS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE SHUGR MEDIA SERVICE, OUR WEBSITE AND USER INTERFACES, AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH. SHUGR MEDIA DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SHUGR MEDIA SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, AND YOU AGREE THAT SHUGR MEDIA MAY ELIMINATE OR OTHERWISE MODIFY ANY OR ALL ASPECTS OF THE SHUGR MEDIA SERVICE, INCLUDING FEATURES, WITHOUT COMPENSATION OR NOTICE TO YOU. SHUGR MEDIA SPECIFICALLY DISCLAIMS LIABILITY FOR THE USE OF APPLICATIONS, DEVICES, AND SHUGR MEDIA SOFTWARE (INCLUDING THEIR CONTINUING COMPATIBILITY WITH OUR SERVICE). Without limiting the foregoing, we and our licensors assume no liability or responsibility for any of the following: (i) errors or omissions in the content delivered by the ShuGr Media service or on the ShuGr Media website or user interfaces; (ii) recommendations or advice of Customer Service; (iii) any failure or interruption in the availability of the ShuGr Media service and/or website or user interfaces, (iv) delivery and or display of any content contained on the ShuGr Media website, user interfaces, or otherwise through the ShuGr Media service; and (vii) any losses or damages arising from the use of the content provided on the ShuGr Media website, user interfaces, or otherwise through the ShuGr Media service itself, including any losses or damages arising from downloading of related software, downloading and/or use of any other software, optical media discs or any conduct by users of the ShuGr Media service, website or user interfaces. TO THE EXTENT ALLOWABLE BY LAW, WE AND OUR LICENSORS DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, INCLUDING, FOR EXAMPLE, WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. In addition, we do not represent or warrant that the information accessible via our site is accurate, complete or current. We do not make any representations with respect to the content from the ShuGr Media service or the descriptions of any content contained on our website and user interfaces. We do not represent or guarantee that your use of the ShuGr Media service will be free from interruption, loss, corruption, attack, viruses, interference, hacking, or other security intrusion and we disclaim any liability with respect thereto. No oral or written information or advice given by us or our authorized representative shall create a warranty or otherwise constitute a representation binding upon ShuGr Media or its affiliated parties.
SHUGR MEDIA MAKES NO REPRESENTATIONS OR WARRANTIES CONCERNING DEVICES OR THE COMPATIBILITY OF THE DEVICE WITH OUR SERVICE. Additional disclaimers or limitations of liability may be contained in the various third party software end user license agreements you may have agreed to in order to access our service. Click here to view the ShuGr Media End User License Agreement.
ShuGr Media is a registered trademark of ShuGr Media. The ShuGr Media logo, shugrmedia.com, and Movie Premier are trademarks or service marks of ShuGr Media. The ShuGr Media website and user interfaces, including but not limited to its graphics, logos, page headers, button icons, scripts and service names constitute trade dress of ShuGr Media. The trademarks, service marks and trade dress of ShuGr Media may not be used or reproduced without prior written approval from ShuGr Media and may not be used in connection with any product or service that is not affiliated with ShuGr Media, in any manner that is likely to cause confusion among customers, in any manner that dilutes the rights of ShuGr Media, or in any manner that disparages or discredits ShuGr Media. Other trademarks that appear on the ShuGr Media website and user interfaces are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by ShuGr Media. Any images of persons or personalities contained on the ShuGr Media website and user interfaces are not an indication or endorsement of ShuGr Media or any particular product or our service unless otherwise indicated.
We distribute metadata regarding movies, television, and other audio visual entertainment and we reserve the right to display and promote information through our service, including our website and user interfaces, to you in any manner we choose in our sole and absolute discretion. In addition, the ShuGr Media service allows you and other third parties to post reviews or comments concerning the entertainment distributed by us. Any opinions, advice, statements, services, offers, or other information that constitutes part of the content expressed or made available by third parties through the ShuGr Media service are those of the respective authors or producers and not of ShuGr Media, or its shareholders, directors, officers, or employees or licensors. Under no circumstances shall ShuGr Media, or its shareholders, directors, officers, directors, or employees or licensors be held liable for any loss or damage caused by your reliance on information obtained through the ShuGr Media service. It is your responsibility to evaluate the information, opinion, advice, or other content available through the ShuGr Media service.
Use of Information Submitted
ShuGr Media is free to use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to us (“Feedback”), including responses to questionnaires or through postings to the ShuGr Media service, including the ShuGr Media website and user interfaces, without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the ShuGr Media service. Furthermore, by posting any Feedback on our site, submitting Feedback to us, or in responding to questionnaires, you grant us a perpetual, worldwide, non-exclusive, royalty-free irrevocable license, including the right to sublicense such right, and right to display, use, reproduce or modify the Feedback submitted in any media, software or technology of any kind now existing or developed in the future.
Please note ShuGr Media does not accept unsolicited materials or ideas for use or publication, and is not responsible for the similarity of any of its content in any media to materials or ideas transmitted to ShuGr Media. Should you send any unsolicited materials or ideas, you do so with the understanding that no additional consideration of any sort will be provided to you, and you are waiving any claim against ShuGr Media and its affiliates regarding the use of such materials and ideas, even if material or an idea is used that is substantially similar to the idea you sent.
If you need assistance with your account, you may find answers and reach Customer Service at any time by sending email to firstname.lastname@example.org or using the ShuGr Media forums. ShuGr Media does not provide phone support for service, content, or user interfaces.
Your Conduct in Accessing the Service
By accessing the ShuGr Media service, including the ShuGr Media website and user interfaces, you agree to use the ShuGr Media service, including all features and functionalities associated therewith, the website and user interfaces and all content and software associated therewith in accordance with all applicable laws, rules and regulations, including public performance limitations or other restrictions on use of the service or content therein. In addition, you agree not to upload, post, e-mail or otherwise send or transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the ShuGr Media service. You also agree not to impersonate any other person while using the ShuGr Media service, conduct yourself in a vulgar or offensive manner while using the ShuGr Media service, or use the ShuGr Media service for any unlawful purpose.
You agree that all of the foregoing restrictions apply not only to the ShuGr Media service, but also to the servers and networks connected to any portions of the ShuGr Media service whether operated by ShuGr Media or third parties (“Networks”). You agree not to interfere with Networks, violate any of the procedures, policies or regulations applicable to Networks, use Networks in a way that harms or impairs anyone else’s use of Networks, use Networks to gain unauthorized access to any service, data, account or other networks, use Networks to falsify any protocol or email header information (e.g., “spoofing”), use Networks to send “spam” (i.e., unsolicited bulk email or commercial messages) or items of a destructive or deceptive nature, or remove, modify, or tamper with any regulatory or legal notice or link that is incorporated into Networks.
Limitations on Use
Links and Pages
Claims of Copyright Infringement
It is the policy of ShuGr Media to respect the intellectual property rights of others. ShuGr Media does not condone the unauthorized reproduction or distribution of copyrighted content. If you believe your work has been reproduced or distributed in a way that constitutes copyright infringement or are aware of any infringing material available through the ShuGr Media service, please notify us by emailing us at email@example.com.
At ShuGr Media, we expect that our world-class will be able to resolve most issues you may have using the ShuGr Media service. In the unlikely event that we do not meet your satisfaction, we prefer to specify now what each of us should expect in order to avoid any confusion later. Accordingly, you and ShuGr Media agree to the following resolution process.
Because we prefer to resolve our issues with you directly, you agree to arbitrate with ShuGr Media only in your individual capacity, not as a representative or member of a class. As such, your claims may not be joined with any other claims and there shall be no authority for any dispute to be arbitrated on a class-action basis or brought by a purported class representative.
Rather than force everyone to visit us, if you can demonstrate that arbitration in North Carolina would create an undue burden to you, you are free to initiate the arbitration in your home state. Otherwise, the arbitration hearings will be held in Wake County, North Carolina.
It is important that you understand that the arbitrator’s decision will be binding and may be entered as a judgment in any court of competent jurisdiction. If the arbitrator rules against ShuGr Media, we will not reimburse your attorneys’ fees and costs.
If you’re not sure what all of this means, of course please feel free to ask an attorney.
Since we always prefer to find ways to satisfy you as quickly and efficiently as possible, before initiating any arbitration proceeding, you agree to first discuss the matter informally with ShuGr Media for at least 30 days. To do that, please send your full name and contact information, your concern and your proposed solution by email to us at: firstname.lastname@example.org.
Specifying what happens if an issue arises with one of our users is never a fun topic. But we pride ourselves on transparency and we thank you in advance for understanding why it’s important that you and ShuGr Media agree on the process described in this section.
Effective Date: January 1, 2013