Privacy Policy


This Privacy Policy explains our policy regarding the collection, use, disclosure and transfer of your information by ShuGr Media. As we update and expand our services, this policy may change, so please refer back to it periodically. By accessing our website or otherwise using our service, you consent to our information practices.

Collection and Use of Information

Personal information is information that can be used to uniquely identify or contact you. Non-personal information is information that does not permit direct association with you. We may collect, use, transfer and disclose non-personal information for any purpose. You can choose not to provide personal information we may request of you, but, in general, most of the personal information we request is required in order to provide our service and the lack of such personal information will prevent us from doing so.

When you interact with us, we may ask you to supply us with personal information so that we can provide, enhance and personalize our services and marketing efforts. For similar reasons, we may supplement the personal information you provide with publicly available information about you as well as information from other sources, as permitted by law. We use this personal information, for example, to process your registration, your orders and your payments, and to communicate with you on these and other topics. We also may use your e-mail address or other methods to send you newsletters, as well as messages about new ShuGr Media features, special offers, promotional announcements, consumer surveys and other correspondence concerning our service. If you no longer want to receive certain communications from us, simply unsubscribe using the links provided in the respective communication or log into your ShuGr Media online forum account and disable the setting to receive email notifications from ShuGr Media. Please note that you cannot unsubscribe from certain correspondence from us, including messages relating to your account transactions.

We keep track of your interactions with us and collect information related to you and your use of our service, including but not limited to: your online activity (when logged into your account), title selections, reviews, ratings, payment history, correspondence, Internet protocol addresses, device types, unique device data (such as device identifiers), operating systems, instant watching of movies, TV shows and related activity. We use this information for such purposes as determining your general geographic location, providing localized content, enforcing our terms, providing recommendations, helping us quickly and efficiently respond to inquiries and requests and otherwise enhancing or administering our service offering for you and other users. We also provide analysis of our users in the aggregate or otherwise in anonymous form to prospective partners, advertisers and other third parties. We may also disclose and otherwise use, on an anonymous basis, movie & TV show ratings, consumption habits, commentary, reviews and other information.

While using the ShuGr Media products and services, you will have opportunities to post reviews or other information in public forums. Please understand that when you post such information, it is made public and is not subject to this policy. We are not responsible for any third party’s use of information you publicly disclose through our service.

From time to time, we may partner with companies whose products we believe will interest our members. In conjunction with these partners, we may send promotional announcements and/or serve web-based advertisements on their behalf, as permitted by law.

Back to top

Disclosure of Information

We use other companies, agents or contractors to perform services on our behalf. For example, we have partnered with other companies, to provide infrastructure and IT services, personalize and optimize our web pages, process credit card transactions, provide customer service, collect debts, analyze and enhance data, including users’ interaction with our website, and process consumer surveys. In the course of providing such services, these other companies may have access to your information. We do not authorize these companies to use or disclose your personal information except for the purpose of providing the services we request of them.

We may offer joint promotions or programs that, in order for participation, will require information be shared with third parties. For example, we may partner with companies that offer incentives, which may require us to share your name and other information in connection with fulfilling the incentive. By participating in such joint promotions or programs, you consent to our sharing of your information. Please note that we do not control the privacy practices of these third party businesses.

ShuGr Media also reserves the right to disclose personal information if we reasonably believe that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process, or enforceable governmental request, (b) enforce applicable terms of use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address illegal or suspected illegal activities, security or technical issues, or (d) protect against harm to the rights, property or safety of ShuGr Media, its users or the public as required or permitted by law. In connection with any reorganization, restructuring, merger or sale, or other transferring of assets we reserve the right to transfer information, including personal information, provided that the receiving party agrees to respect your personal information in a manner that is consistent with our privacy policy.

Back to top

Other Websites and Platforms

The ShuGr Media service may be provided through platforms or contain links to sites operated by third parties whose policies regarding the handling of information may differ from ours. For example, you can access the ShuGr Media service through platforms such as a iPad or iPhone and a number of other Internet connected devices. While we endeavor to associate with reputable companies, ShuGr Media cannot be responsible for the information handling practices of these other websites and platforms. These websites and platforms have separate and independent privacy statements, notices and terms of use, which we recommend you read carefully. In addition, you may encounter third party applications that interact with the ShuGr Media service.

Back to top

Right to Access Your Information

You are responsible for updating and maintaining the truth and accuracy of the personal information you provide to us relating to your account. If you want to access or alter your contact information or change your payment method, you should do so by visiting the “Edit My Profile” section of our website. You must be signed in to access “Edit My Profile”. If you have a question regarding our privacy practices, or want to exercise your rights regarding your personal information, please contact us at concerns@shugrmedia.com.

Back to top

Cookies and Other Technologies

To Enhance our Service

As you interact with our service, we and our service providers may place cookies on your system. Cookies are small pieces of data that are sent to your browser from a web server and stored on your system for record keeping purposes. In general, cookies can make the Internet more useful by storing information about your preferences on a particular system.

In addition to cookies, we and our service providers use a variety of other technologies, including pixel tags (web beacons), clear gifs, or other technologies built into our application software, to gather information on how users interact with our service. These cookies and other technologies can help personalize the service for you and help associate your interactions with our service to other information within your account. They can show us, for example, popular pages, conversion rates, viewing patterns, click-through and other information that can be used to improve, operate and monitor our website and other aspects of our service.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether..

Ads Displayed on Third Party Sites

We use third-party advertising companies to serve ads. These companies may use information about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you.

Back to top

Security

ShuGr Media takes information security very seriously and uses reasonable administrative, technical, physical and managerial measures to protect your personal information from unauthorized access.

Unfortunately, no security system can be guaranteed to be 100% secure. Accordingly, we cannot guarantee the security of your information and cannot assume liability for improper access to it. By using our service, including our website and user interfaces, or providing information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the ShuGr Media service.

You are responsible for maintaining the confidentiality of your account access information and for restricting access to your computer or device through which you access your ShuGr Media account. If you disclose your password to anyone or share your account and/or devices with other people, you take full responsibility for their actions. Where possible, users of public or shared devices should log out at the completion of each visit. If you sell or return a computer, you should log-out and deactivate the device before doing so. If you fail to log out and deactivate your device, subsequent users may be able to access your account information.

Back to top

Changes to This Policy

As we update and expand our services, we may make changes to this policy. You should check back for updates to this policy from time to time. You acknowledge that your assent to the Terms of Use and Privacy Policy subsequent to any changes made following your initial consent as well as, your use of the ShuGr Media website or continued use of our service after our posting of changes to this policy, means that you agree to be bound by such changes. The most current version of this Privacy Policy can be reviewed by visiting our website and clicking on “Privacy Policy” located at the bottom of the pages of the ShuGr Media website. The most current version of the Privacy Policy will supersede all previous versions.

Back to top

Transfer of Information and International Users

Given that the Internet is a global environment, using the Internet to collect and process information necessarily involves the transmission of data on an international basis. Therefore, by using ShuGr Media, you acknowledge and consent to the transfer of your information outside your country of residence to any country (including the United States) where we have facilities or engage third parties (including but not limited to payment processors, cloud service or other IT providers, and other companies that provide services to us). You understand that the countries to which we may transfer information may not have as comprehensive a level of data protection as in your country.

Back to top

Contacting Us

If you have questions concerning your account or this Privacy Policy, including the treatment of your personal information and/or our use of cookies and other technologies, please contact us via email at concerns@shugrmedia.com.

Back to top

Effective Date: January 1, 2013